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What's All Inclusive?
Enjoy your
All Inclusive Experience in Cancun
with the unique concept of
"stay in one and play in all four"
All Inclusive
Resorts offer travelers a single priced vacation that
includes the room, meals, beverages (alcoholic and
non-alcoholic), entertainment, sports activities, tours
and even taxes and gratuities. There are no hidden
costs, so you don't have to budget once you get there.
It's economical, and makes for a worry-free vacation.
There are All Inclusive resorts tailored to families,
honeymooners and adults only. The bottom line is that
All Inclusive hotels and resorts offer tremendous value
to consumers who want carefree luxury, but also want to
know at what cost.Package features:
1) Complimentary
Airport - Hotel - Airport shuttle
2) Unlimited meals at 7 restaurants and 3 snack bars
3) Unlimited beverages, both alcoholic and non-alcoholic,
including exotic cocktails as well as juice therapy at 4 pool bars
4) Full use of all
inclusive benefits in all sister hotels with free shuttle service provided
5) Hotel Taxes
Included
6) Daily and nightly
entertainment & live shows (yoga classes, water aerobics, cooking classes,
nightly theme parties)
7) Unlimited use of
all non-motorized water sports (at Sunset Lagoon & Marina and Ocean Hotel)
8) On site, Private
Full-Service Concierge
9) Free access to
Andalucía Equestrian Center
10) $30 spa credit
11) Up to 40% Off
Selected Tours & Activities
12) Up to 25% Off on
Royal Rental Car
13) Unlimited Access
to sister resorts:
Royal Sunset
The Royal Sunset, is located facing the Caribbean sea, settled on
perfectly white beaches; in the heart of the world famous zone of
entertainment in Cancun, Mexico. The resort offers swimming pool with 4
Jacuzzis, Spa, Bars with national and imported liquors , 3 restaurants,
room service, Open Air Theatre with Dinner Shows and a daily activities
program.
Sunset Lagoon & Marina
The Sunset Lagoon Resort and Yacht Club offers a unique vacation
experience, with its Mediterranean style and
All Inclusive Premium Services. Our exclusive Marina, located inside
the property offers a wide range of water sports, scuba and nautical
services (some services requires separate payments)
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Cancellation Policy:
We are so confident about the great value
of our packages, that you may cancel your reservation within the first
24 hours of making the request with no cancellation fee (unless your
arrival date is within the next 72 hours. In this case the cancellation
policy will apply). After the initial 24 hrs, we'll charge a $75 fee if
cancelled up to 72 hours prior to your arrival date. Less than 72 hours
prior your arrival date or for no shows, one night charge plus tax or
$150 (per room), whichever is greater, will be retained. No returns will
be given for early check-outs or unused nights. To cancel call us at
1-866-882.4720 (after office hours make sure to leave a message).
Cancellations made directly to the hotel will not be considered valid.
CANCELLATIONS CAN ONLY BE PROCESSED BY PHONE; no emails or faxes will be
accepted.
Rescheduling your
Reservation:
We will happily reschedule or change the
dates or property on your reservation (upon availability) up to 72 hrs
before arrival date for a $25.00 fee. To reschedule or for customer
support, call us at 1-866-496.3684 a minimum of 72 hrs prior to your
scheduled check-in date.
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Is Traveling to Mexico Safe?
Yes. Overall Mexico is considered very safe, and one
should feel comfortable traveling to any part of this
extensively diverse and interesting country. Popular
destinations such as Cancun and Cozumel have low crime
rates and are sensitive to security issues for visitors.
That said, act just as you would at home, locking doors
and windows, putting valuables away and not bringing
unnecessary attention to yourself. If you use your
common sense and take the same precautions you would at
home, then you will enjoy your Mexican vacation, like
the millions of visitors that never have a problem.
Do I Need a Passport to Travel
to Mexico?
Effective January 23rd, 2007, citizens of the U.S. or
Canada are required to present a valid passport to enter
Mexico by air.
Effective January 31st, 2008, if you are traveling to
Mexico by land or sea, you will be required to present a
government-issued photo ID, such as a driver’s license,
and proof of citizenship, such as a birth certificate.
Beginning summer 2008, (on a date yet to be determined
by the Western Hemisphere Travel Initiative), a valid
passport will be required when traveling to Mexico by
land, air, or sea.
A valid passport is the best form of identification and
some airlines already require a passport for travel to
Mexico. If you don’t have a passport, a certified birth
certificate and a picture ID such as drivers’ license
may also work depending on which airline you wish to
use.
The United States government also suggests its citizens
register travel outside of the country with the
U.S. State Department.
Prior to entering Mexico, visitors must fill out two
forms; a migratory form and a customs form. These will
usually be supplied by airline staff before your flight
arrives, or you can obtain a copy from the nearest
Mexican embassy or consulate in your home country. If
you are a single parent, parent traveling alone with
children, or parents with children bearing a different
last name, you will be required to provide a signed,
notarized letter from the legal parent or guardian
consenting to the child leaving your home country.
Do I Need to Bring Money or
Credit Cards on My Mexican Vacation?
You will no doubt want to have some spending money while
traveling in order to go to a restaurant, take in a tour
or shop for that special gift, as well as tipping. Pesos
is the currency of Mexico and is accepted everywhere.
Although the currency rate is constantly changing, the
generally accepted rate is 10 pesos to a U.S. dollar.
The sign for pesos is also "$",so if your bill seems
unreasonably high, it is most likely being quoted in
pesos.
U.S. dollars are accepted at many businesses. In fact,
there are some businesses that quote their prices in US
dollars. Canadian dollars, Euros and British Pounds are
accepted at most money exchange booths and many of the
banks, but not at many businesses. Traveler's checks are
rarely accepted by businesses but will be taken at most
banks and money exchange booths, as well as most hotel
front desks. Some places will require a passport to
exchange them.
There are ATM machines across Mexico where you can use
your bank debit card to receive pesos. The ATM’s are
handy because you don’t have to bring as much cash and
they usually have the best exchange rates. Note that ATM
receipts are in pesos, not dollars. It is not very
common for businesses to have point-of-sale equipment
for you to pay with a Bank Debit Card. As for credit
cards, the larger businesses that cater to tourists are
more likely to accept your card than the smaller ones.
Plan to bring as much cash as you feel comfortable
carrying, then offset this with either your credit card,
bank debit card or travelers checks.
Do I Need to Learn Spanish to
Travel to Mexico?
No. English is spoken quite extensively throughout most
Mexican tourist destinations. However, do not expect
everyone to speak fluent English or to understand you,
especially in the smaller stores and restaurants. It is
recommended that you pick up a small Spanish phrase book
before leaving home. You will have some fun learning a
few words and win the respect of the locals no matter
how limited your vocabulary or poor your pronunciation.
If you make the effort to speak some limited phrases,
the locals will be more than glad to help you with words
that you don't know.
Is It Safe to Drink the Water
in Mexico?
Large resorts and hotels all along the Riviera Maya and
the Pacific Coast resort areas advertise purified water.
Most resorts do have their own water purification
systems in the hotels. Many people who drink tap water
at their hotel have no problems, but to play it safe use
bottled water. Ice at resorts and hotels is normally
purchased from bottled water companies, so go ahead and
have that margarita. Most restaurants, seeking to rid
themselves of bad reputations, also use bottled water
for cooking and ice. In many restaurants in Mexico, you
will see hand washing stations. Use them, as it is a
Mexican custom to wash your hands before a meal.
What About Tipping?
Most workers in the Mexican service industry rely
heavily on tips for their livelihood. Tipping insures
proper service and is expected from restaurant servers,
baggage handlers and housecleaning. As in the United
States, tipping for restaurant servers should be between
10-20% of the total bill depending on quality of service
and experience. Baggage handlers typically receive $1-$2
per bag or more depending on the number of bags and time
spent. Hotel and resort housekeepers generally receive
between $1 -$2 for each day of service. If you stay in
an All-Inclusive resort, the tips are included in your
package, although a little extra is always appreciated.
What Should I Bring with Me on
My Mexico Vacation?
Half of what you think you need. The weather is most
often warm, and the dress is casual even at the best
restaurants. You might want one light pair of pants and
a light sweater or sweat shirt just in case it is cool
in the evening. Likely, you will purchase a nice sun
dress, or a few t-shirts and some souvenirs while you
are here so leave room in your suitcase, or pack an
empty duffel bag to take along.
Don’t forget the sunscreen. Make sure to bring a
bio-degradable type to help preserve the coral, aquatic
life and to keep the swimming pool clean and clear. You
should have a hat to protect your head, sunglasses, a
good book, your camera and some insect repellant, the
non-aerosol kind with DEET. All of these items are
available locally if you forget them or don’t want to
carry them with you. You should also bring your
prescription medicines and a copy of your prescriptions
with your important papers.
If you are going to visit the ruins along the Riviera
Maya, comfortable walking shoes are important, and a
day-pack is nice to have along to carry water and a
snack. Water shoes are a good idea as some of the
beaches may have coral outcrops.
It is a good idea to have a list of all your
credit/debit cards, emergency health care card, and the
contact numbers listed, should you lose one. Include a
copy of passports and other important documents. You can
leave this information with someone at home that you
know you will be able to reach in case of an emergency,
or carry a copy with you in a safe place different than
your cards. Many larger hotels have in-room safes to
store important documents and other valuables.
Will I Have Cell Phone Coverage
and Internet Access in Mexico?
Mobile cell phone coverage is pretty good in the entire
Riviera Maya, as well as the Pacific Coast. Some U.S.
and Canadian cell phone providers have agreements with
the two Mexican mobile phone companies to provide
service to their customers. However, in most cases you
must contact your service provider at home before
leaving to have this feature activated on your cell
phone. Cell phones are also available to rent at the
airport or your hotel concierge can help you find one.
Most hotels offer internet access, however some hotels
will require you to buy access in 30 minute minimum
increments. There are many internet cafes throughout
Mexico. Keep in mind that you are in Mexico, so many of
the keyboards will contain Spanish characters even
though the letters are the same. Most important to note
is the lack of the "@" symbol on the keyboard (Hint: to
type the "@" symbol, hold the ALT key, then 64).
What Else Should I Know About
Traveling to Mexico?
-Electrical outlets are the same in Mexico as in the
U.S. Not all hotels have polarized outlets (one prong
bigger than the other), so check with your hotel and see
if you need an adaptor.
-You can buy a pre-paid phone card nearly anywhere in
Mexico for making calls from your hotel or a pay phone,
and the rates are fairly inexpensive.
-Gasoline prices are uniform throughout Mexico,
regardless of your location.
-The minimum age to rent a car in Mexico is 21, but
expect to pay a higher price than drivers over 25.
-The legal drinking age in Mexico is 18. However, it is
always a good idea to carry your ID with you, if asked
to present it at a club or bar.
-The Caribbean Coast operates on Central Time, while the
Pacific Coast is on Mountain Time. Mexico utilizes
daylight savings time.
Why so Inexpensive?
The Resorts will
offer you the Special Tour price, worth hundreds more, simply in
exchange of you taking a 90 minutes preview tour of their resort. Hear
about the newest & most exciting opportunities for vacationing worldwide
with No obligation to buy! In order to take advantage of this Special
Tour Discounted Offer, the resort simply asks that you meet these
requirements:
Tour Requirements Qualifications
Requirements for Married couples or cohabiting
couples:
- Must have matching ID´S.
- Must be between the ages of 25 to 65.
- Must have a combined annual income of $50.000
- Must be fully employed or retired (no full time
students
or unemployed guests will be
accepted).
If retired you must still have an annual income of
$50.000 Us Dollars.
- Must own a mayor credit Card such as AMEX, MASTER
CARD or VISA (no debit or check cards with Visa
or Master Card Logo will be accepted).
- Must be citizens of USA, CANADA (except of French
Canadians), MEXICO,
UK (except of Ireland or Scotland), CHILE, or COLOMBIA.
- Must be fluent in either English or Spanish.
Requirements
for Single Women:
- Must be between the ages of 25 to 65.
- Must be a citizen of USA or CANADA (except of
French Canadians).
- Must have an annual income of $50.000
- Must be fully employed or retired (no full time
students
or unemployed guests will be
accepted).
If retired you must still have an annual income of
$50.000 Us Dollars.
- Must own a mayor credit Card such as AMEX, MASTER
CARD or VISA (no debit or check cards
with Visa or Master Card Logo will be accepted).
- Must be fluent in either English or Spanish.
- Max 3 single women per tour and at least 2 of them
must meet all the requirements.
Requirements for Single men:
- Must be between the ages of 40 to 65.
-
Must be citizens of USA and CANADA
(except of French Canadians).
- Must have a combined annual income of $50.000
- Must be fully employed or retired (no full time
students
or unemployed guests will be
accepted).
If retired you must still have an annual income of $50.000 US
Dollars.
-
Must own a mayor credit Card such as
AMEX, MASTER CARD or VISA (no debit or check cards
with Visa or Master Card Logo will be
accepted).
-
Must be fluent in either English or
Spanish.
- Max 2 single males per tour and each must meet all
the requirements.
Important Information
Each one of these requirements is a must, no
exceptions! If these qualifications are not met or
the sales presentation is not attended in full, you
agree that a fee of
$100 per night, per adult will be
charged to your credit card. All incidentals and
applicable taxes not included in this package are
the guest’s responsibilities.
No group traveling will be accepted. Group traveling
is considered 2 (two) more families traveling
together or meeting at the same resort during the
same vacation period.
If this happens, you agree that a fee
of
$100 per night, per adult
will be charged to your credit card.
Tours
cannot be given to: Timeshare, Call Centers, Cruise
Ship or Travel agents, employees or representatives,
any person traveling without a spouse,
Unemployed customers or Full Time students.
The term and conditions are set by the resort
developer. However, if we The Cancun Vacation Store
considered that they are not being met we reserve
the right to cancel it before your travel dates.
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